How to Drive Improvement in Your Organization

“The Arizona Performance Excellence Program and How to Drive Improvement in Your Organization”

 

The program will provide an overview of the Arizona Quality Alliance and the Performance Excellence Program to drive improvement in organizations.

We will discuss the benefits of the Baldrige based performance excellence award program and how it can assist your organization on its quality journey.

We will review the application and assessment process and how the program provides feedback for improvement to your organization. We will have an award recipient discuss their recent experience with this process, and briefly review the opportunity to be trained and serve as an Examiner.

Dates:  
 
March 8, 2011 – 5:30 – 8:00 pm @ Jim Click Ford, 6244 E 22nd St., Tucson  85711
(Register via the ASQ Tucson Section 0707 website – http://www.asq0707.org/home) (Meeting is free; dinner is $15)
 
March 10, 2011 – 6:00-8:00 pm @ Phoenix Tempe Gateway Center, 4600 E. Washington St., Suite 300, Phoenix 85034
(Register via the ASQ Phoenix Section 0704 website – http://www.asq-0704.org/asq/Default.aspx) Click on “RSVP here” (Meeting is free)
 
April 19, 2011 – 11:30 am – 1:00 pm @ TBD (Phoenix or Scottsdale)
(Register by emailing kshepard@arizona-excellence.com with your first name, last name, company name, and email address) (Lunch and meeting are free)

Speakers:

Karen Shepard, Executive Director of the Arizona Quality Alliance. (all dates)
 
Panel of Award Recipients and Examiners:
 
March 8^th – Wayne Foraker, University of Phoenix and Jesse Silva, The Boeing Company; Both companies are Showcase in Excellence Recipients in 2010. Wayne is also an Examiner for AQA and Baldrige.
 
March 10^th – Gloria Diaz, Arizona Game and Fish Department; Ellen Ermer, John C Lincoln Health Network; Lee Van Dusen, The Council on Chiropractic Education (All presenters have been Award Recipients and AQA Examiners Gloria is also a Baldrige Examiner.)
 
April 19^th - Cheralyn Beaudry, Scottsdale Healthcare,  a 2010 recipient of the Pioneer Award for Quality. Cheralyn is also a Baldrige Examiner; Rodger Adair – University of Phoenix, a 2010 recipient of the Showcase in Excellence Award
(This event is in conjunction with the Arizona Technology Council.)

The Arizona Quality Alliance  is an alliance of organizations that promotes and recognizes performance excellence through the Performance Excellence Award Program using the Baldrige Criteria, feedback for improvement, professional development and networking, best practice and knowledge sharing, benchmarking tours, training to assess and evaluate organizations, and mentoring.

ARIZONA QUALITY ALLIANCE ANNOUNCES 2010 PERFORMANCE EXCELLENCE AWARD RECIPIENTS

December 9, 2010

 Contact: Karen Shepard

FOR IMMEDIATE RELEASE

ARIZONA QUALITY ALLIANCE ANNOUNCES 2010 PERFORMANCE EXCELLENCE AWARD RECIPIENTS SCOTTSDALE,

(December 9, 2010) – The Arizona Quality Alliance announced today the Recipients of the 2010 Arizona Performance Excellence Award Program. The annual Arizona Performance Excellence Award Program recognizes Arizona organizations for excellence in quality and performance. The program, modeled after the Malcolm Baldrige Award criteria, provides not only an opportunity for recognition, but also valuable feedback on where an organization is positioned on the quality continuum.

 “I am encouraged greatly by the heightened demonstration of best practices and innovation occurring in Arizona’s private and public sectors as highlighted by the Performance Excellence Awards,” said Don Cardon, President and CEO of the Arizona Commerce Authority. “Each of these accomplishments highlight the focus on efficiency, productivity, and effectiveness that occurs routinely in Arizona – innovations that will provide significant global impact and add to the international recognition concerning the quality of Arizona’s operating environment.”

Recipients for the 2010 Performance Excellence Award Program are:

Pioneer Award for Quality • Scottsdale Healthcare

Showcase in Excellence Awards

• Banner Desert Medical Center – “Strategies to Eliminate the Progression of Severe Irreversible Sepsis”

 • Boeing Company – Rotorcraft Division – Mesa – “Consumable Supply and Hand Tool Delivery Process”

• Boeing Company – Rotorcraft Division – Mesa – “Distribution Center Operations Flow and Cycle Time Reductions”

 • Council on Chiropractic Education – ”Site Team Academy Development”

• Deer Valley Unified School District – “Hiring the Best”

• Laboratory Sciences of Arizona / Banner Del Webb Medical Center Laboratory – “Emergency Department Urinalysis Testing Turnaround Time”

• Maricopa County Animal Care and Control – “Uno por Uno”

• Maricopa County Correctional Health Services – “Centralized Medical Supply System”

• Maricopa County Public Works Facilities Management Division – ”Preventative Maintenance Process”

• TriWest Healthcare Alliance – “Monitoring Clinical Staff Production and Inventory”

• University of Phoenix – “Online Faculty Certification Process”

According to Karen Shepard, Executive Director of the Arizona Quality Alliance, “AQA is proud to continue its efforts in assisting Arizona organizations to achieve operational excellence. We are celebrating the 18^th anniversary of the Arizona Performance Excellence Award Program, formerly called the Arizona State Quality Awards Program, one of the best methodologies available to develop a higher level of organizational performance.”

The Governor’s Award for Quality honors organizations that have achieved sustained excellence, have mature and fully-deployed quality systems within their operations, have demonstrated a commitment to continuous improvement, and have achieved a sustained significant record of performance.

The Pioneer Award for Quality honors organizations that have established and deployed fundamental quality systems within their operations, attaining commendable levels of performance excellence process implementation, and has a solid approach for implementing quality in place.

The Showcase in Excellence Award recognizes organizations for specific process excellence.  This program allows organizations to focus on each of the processes and build toward a complete quality implementation. Organizations may apply for any organizational process they believe is exceptional, and are encouraged to relate the process to one of six categories aligned with the Baldrige criteria: Leadership; Strategic Planning; Customer Focus; Measurement, Analysis and Knowledge Management; Workforce Focus, or Process Management.

Awards will be presented at a banquet to be held from 11:30am-1:30pm on Wednesday, February 9, 2011 at the Chaparral Suites Resort, 5001 N. Scottsdale Road.  Additional information about the Awards is available at www.arizona-excellence.com or by calling 480-874-5815. 

 Applications for the 2011 program will be available in February 2011.

 The Arizona Quality Alliance is an Alliance of Organizations that Promotes and Recognizes Performance Excellence through the Arizona Performance Excellence Award Program, Feedback for Improvement, Professional Development Workshops, Benchmarking Tours, Networking Opportunities, Training to Assess and Evaluate Organizations, and Mentoring

 -30­-

Your Organizational Values

What are your organization’s values–the guiding principles and behaviors that embody how your organization and its people are expected to operate.

Who are your stakeholders?

Groups that are or might be affected by your organization’s actions and success. Key stakeholders may include customers, workforce, partners, collaborators, governing boards, stockholders, donors, suppliers, taxpayers, regulatory bodies, policy makers, funders, and local and professional communities. Lots of stakeholders!!!!

What is Performance Excellence?

An integrated approach to organizational performance management that results in value to customers and stakeholders, organizational effectiveness, and organizational and personal learning.

Join us at the 18th Conference on Performance Excellence

ARIZONA QUALITY ALLIANCE (AQA)

 

18^TH CONFERENCE ON PERFORMANCE

 

EXCELLENCE

“Navigating Currents of Change – Sailing to Success”

BENEFITS OF PARTICIPATION

Date:  October 12, 2010

Location:  Chaparral Suites Resorts

5001 N. Scottsdale Road, Scottsdale, AZ

• Exposure to 150-200 attendees from small, medium & large businesses
• Industries represented include: Government, Education, Healthcare, Manufacturing, Service and Non-Profit organizations
• Attendees include: executive management, middle management and quality professionals

Click here for Sponsorship & Advertising Opportunities

Click here for Exhibitor Information

Click here for Conference Information

 

Exhibitor, Sponsorship & Advertisement Opportunties

Registration & Participation Opportunities – 18th Conference on Performance Excellence

 

ARIZONA QUALITY ALLIANCE (AQA)

 

18^TH CONFERENCE ON PERFORMANCE

 

EXCELLENCE

Registration, Exhibitor, Sponsorship & Advertisement Opportunt

Exposure to 150-200 attendees ies 

BENEFITS OF PARTICIPATION

from small, medium & large businesses

Industries represented include: Government, Education, Healthcare, Manufacturing, Service and Non-Profit organizations

Attendees include: executive management, middle management and quality professionals

Click here for Registration

Click here for Sponsorship & Advertising Opportunities

Click here for Exhibitor Information

18th Conference on Performance Excellence

ARIZONA QUALITY ALLIANCE (AQA)

18^TH CONFERENCE ON PERFORMANCE EXCELLENCE

Exhibitor, Sponsorship & Advertisement Opportunties 

 

BENEFITS OF PARTICIPATION

• Exposure to 150-200 attendees from small, medium & large businesses
• Industries represented include: Government, Education, Healthcare, Manufacturing, Service and Non-Profit organizations
• Attendees include: executive management, middle management and quality professionals

Click here for Sponsorship & Advertising Opportunities

Click here for Exhibitor Information

AQA Networking Opportunity – Internal Performance Excellence

“How to Advance Performance Improvement in your Organization through an Internal Recognition Program“.

Internal Performance Excellence

AQA Networking Opportunity – Developing Quality Metrics – [Tucson]

Arizona Quality Alliance Networking Opportunity! 

Speaker: Gerald Taylor

Location:  Sonora Quest Laboratories (SQL)

630 N. Alvernon, #200

Tucson, AZ 85711 

Time & Date: Thursday, August 12, 2010 / 4:00 – 6:00 pm

Click to register

 

AQA Networking Opportunity!

Email not displaying correctly? View it in your browser.       AQA Networking Opportunity     Date: Thursday, 7/22/2010  Time: 4:00 – 6:00 PM       Location:  Scottsdale Unified School District Education Center/Boardroom 3811 N. 44th St. Phoenix, AZ 85018 (Light Refreshments provided) More information and Registration form click here! *|LIST:DESCRIPTION|* Unsubscribe *|EMAIL|* from this list | Forward to a friend | Update your profile Our mailing address is: *|HTML:LIST_ADDRESS_HTML|* Copyright (C) *|CURRENT_YEAR|* *|LIST:COMPANY|* All rights reserved.

 

AQA News Quarterly!

 

Email not displaying correctly? View it in your browser.   June  2010 Volume 2, Issue 2 AQA Quality Quarterly Newsletter       Click on the link to download  June2010 Newsletter     *|LIST:DESCRIPTION|* Unsubscribe *|EMAIL|* from this list. Our mailing address is: *|HTML:LIST_ADDRESS_HTML|* Copyright (C) *|CURRENT_YEAR|* *|LIST:COMPANY|* All rights reserved. Forward this email to a friend Update your profile

Last chance to register!

Arizona Quality Alliance Networking Opportunity! 

You must register no later than June 18^th!

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Join us – Arizona Quality Alliance Networking Opportunity!

Arizona Quality Alliance Networking Opportunity! 

Speaker: Gerald Taylor 

Location:  Scottsdale Unified School District 

Education Center / Boardroom 

3811 N. 44th St. Phoenix, AZ 85018  

Time & Date: Thursday, June 24th 2010 / 4:00 – 6:00 pm

  

 

You must register no later than June 18^th!

  

 

 

Volunteer to mentor!

The Arizona Quality Alliance is currently recruiting Baldrige based mentors for our award program. If you are a seasoned professional, interested in volunteering your time call the 480-874-4823 or email kshepard@arizona-excellence.com for more information.